Frequently Asked Questions

Everything you need to know about your next favorite piece.

What materials are used in your jewelry?

We use high-quality, ethically sourced materials including 18k gold plating over sterling silver, hypoallergenic stainless steel, and genuine semi-precious gemstones.

How long does shipping take?

Standard shipping typically takes 5-7 business days within the United States. International orders may take 10-21 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale.

Will my jewelry tarnish?

Our jewelry is designed for longevity with anti-tarnish coatings. However, to maintain its luster, we recommend avoiding contact with perfumes, lotions, and chlorine.

Do you offer a warranty on your products?

Yes, every purchase is covered by a 1-year limited warranty that protects against manufacturing defects and craftsmanship issues.

Which payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as 'Buy Now, Pay Later' options like Klarna and Afterpay.